Privacy Policy

This policy explains what Patrn collects when you use getpatrn.com, how we use it, and the choices you have. Plain English, no dark patterns.

What we collect

When you fill in the intake questionnaire we collect the answers you provide — including your business name, industry, team size, revenue band, week narrative, current tools, pasted messages and pricing, first name, email address and (optionally) phone number. If you purchase a working session we also store the fact of a completed Stripe payment linked to your plan.

How we use it

Your answers are sent to a third-party large-language-model provider (currently OpenAI models routed through the Lovable AI Gateway) to generate your personalized plan. We use your email to send you the plan and, if you buy a session, booking and follow-up details. We do not sell your data and we do not use it to train public models.

Where it's stored

Plans and intake data are stored in our managed Postgres database (Supabase). Payments are processed by Stripe — we never see or store your card details. Booking is handled by Google Calendar; the calendar invite you receive is generated by Google, not by us.

Retention & deletion

We keep your plan for as long as your account with us is active, so you can return to it. Email support@getpatrn.com to request deletion of your intake and plan; we'll action it within 30 days and confirm by reply.

Cookies

We use a minimal set of cookies and local storage entries to keep your plan draft as you fill it in and to keep you signed in during checkout. No third-party ad tracking.

Contact

Questions? Write to support@getpatrn.com.